Document Properties
| Title: | How Six Sigma Can Help an Oracle Shop |
| Author: | Dave Ensor |
| Get File: | |
| Abstract: | Service level agreements for Oracle-based applications and data servers are often based on purely mechanical or internal measures rather than being related to the metrics of the business that the service is intended to support. Dave Ensor explains why this is a mistake and describes what to do instead. |
| Document type: | article |
| Updated: | Fri 05 Dec 2003 (6.8 years ago) |
| File size: | 112,403 bytes |
| MD5 checksum: | 61fb6fe9777d5cc1b93a72d8526c1d87 |
| File type: | |
| Authentication: | registered — Registered guest (free registration) |
